Terms of Service

Agreement to Terms

By accessing or using the Spine & Pain CT website (spineandpainct.com) and patient portal, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Description of Services

Spine & Pain CT provides pain management medical services. Our website offers information about our practice, conditions we treat, and treatments we offer. Our patient portal allows registered patients to schedule appointments, access health information, and communicate with our office.

Medical Disclaimer

The information provided on this website is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

Patient Portal Terms

By using our patient portal, you agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized use of your account
• Not share your account access with others
• Use the portal only for legitimate healthcare purposes

Appointment Policies

Scheduling: Appointments requested through our website are pending until confirmed by our office staff.

Cancellation Policy: We require at least 48 hours notice for appointment cancellations. Failure to provide adequate notice may result in a cancellation fee.

No-Shows: Patients who miss appointments without notice may be charged a no-show fee and may have restrictions placed on future online scheduling.

Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept major credit cards, cash, checks, and HSA/FSA cards. Patients are responsible for understanding their insurance benefits and any applicable copays, coinsurance, or deductibles.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Spine & Pain CT and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Upload malicious code or content
• Impersonate another person or entity
• Collect information about other users without consent

Limitation of Liability

To the fullest extent permitted by law, Spine & Pain CT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid for services in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Spine & Pain CT, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your use of our website.

Governing Law

These Terms of Service shall be governed by the laws of the State of Connecticut. Any disputes arising from these terms shall be resolved in the courts of New Haven County, Connecticut.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Spine & Pain CT
2880 Old Dixwell Avenue
Hamden, CT 06518
Phone: (203) 535-0206
Fax: (203) 535-0207